№1, 2017


Shakir A. Mehdiyev

The article analyzes the various aspects of the maintenance strategies and their applicability to computer systems. It seeks to review the stages of diagnosis and technical maintenance indicators. The types of maintenance activities are put forth in the computer systems (pp.84-90).

Keywords: maintenance, computer system, failures, malfunction, diagnosing, CRM, social engineering.
  • Dodonov A.G., Fleitman D.V. Corporate information systems: ensuring survivability // Mathematical Machines and Systems 2005, No4, pp.119–130.
  • Alguliyev R.M., AlakbarovR.G, Aliguliyev R.M., Fataliyev T.Kh. E-science: state-of-the-art, problems and development prospects. Baku: Institute of Information Technology, 2015, p.127
  • Alakbarov R.G, Fataliyev T.Kh., Mehdiyev Sh.A. Monitoring of science. Baku: Institute of Information Technology, 2015, p.74
  • BS 8210: 2012 Guide to facilities maintenance management.
  • DIN 31051 Fundamentals of maintenance.
  • GOST 18322-78 Maintenance and equipment repair system. Terms and Definitions.
  • Volkov V.Y., Veprentseva O.N. Service and diagnostics of computer and microprocessor systems. Novomoskovsk, 2009, p.68
  • Shehvatov D. Evolution of management systems for maintenance and equipment repair// (supplement to the journal “Expert”), 2004, pp.18–24.
  • Antonenko I.N., Kryukov I.E. Information systems and practices MR: development stages// Chief Engeneer 2011, No10, pp.37–44.
  • NASA Reliability Centered Maintenance Guide for Facilities and Collateral Equipment, 2000, 348 p.
  • hi-news.ru/computers/intel-priznala-nalichie-kriticheskoj-nedorabotki-v-processorax-skylake.html
  • MIL-HDBK-217F. Reliability prediction of electronic equipment, in 1991.
  • Blintsov A.E., Mozhenkova E.V.et al. The use of index of data loss due to failure to assess the rate of data security / Proceedings of the XVI scientific conference, Grodno, 2011, pp.174–176.
  • http://servisv.org.ua/articles/sovremennye-sredstva-i-metodiki-diagnostiki-oborudovanija
  • Ichikawa A., Takagi I. et al. MR in a simple and accessible presentation. M .: RIA “Standards and Quality”, 2008, p.128
  • Zlatin P.A., Krekova M.M., SokolyanskyV.V. Sociology and psychology of Labour. Ed. Zlatin P.A. - Part 2 M.: MSIU 2008, p.239
  • Sahno E.Y., Dorosh M.S., Rebyonok A.V. Service Management: Theory and Practice: Training Manual. K.: Center for educational literature, 2010, p.328
  • Bukashin D. How is an effective contact-center? // Technology and communications, 2013, No6, pp.38–39.